Online shopping has never been so popular. These days, more and more people are using online marketplaces such as eBay to shop for their needs. Buying online is not only convenient, but it empowers buyers. They can use comparison engines such as Froogle and PriceGrabber to get the best prices and save money in the process. And best of all, you don’t have to physically present in a store to be able to buy things.
PayPal has been around for such a long time, and it makes it so easy to pay for things online. Anyone who has used eBay in the past few years has probably used PayPal to pay for items on eBay. PayPal is so popular that more online stores are adding PayPal as a payment option. After all, not only it’s convenient, but also it’s a very secure option for both sellers and buyers. Or is it?
PayPal promises a lot to both sellers and buyers. Most people use PayPal as they find it to be secure and easy-to-use. However, hackers have managed to access numerous PayPal accounts in the past, and that problem is only getting worse. Hackers access people’s accounts by sending them fraudulent e-mails to gain access to their account information. Unfortunately, there is so much PayPal can do to avoid this issue. So it is essential for the consumers to go to PayPal by clicking on any email link.
PayPal offers protection to both buyers and sellers against fraudulent activity. PayPal’s seller protection program protects sellers against unjustified chargebacks and reversals. But the protection is not foolproof, as sellers are not protected against “Significantly Not As Described” claims.
Buyers are also not fully protected by PayPal’s buyers protection program. While you can dispute transactions that you have done via PayPal, it does not protect you against items that you have bought on other marketplaces than eBay. In addition, the complaint process is very time-consuming, and there are many loopholes that PayPal can use to reject you complaint. Worst of all, PayPal does not cover non-physical products. That means if you purchase a website on a marketplace such as SitePoint, PayPal will not protect your purchase against fraud.
In most cases, it is better to only add credit card accounts with $0 fraud liability to your PayPal account. That way you can dispute your transactions with your credit card company regardless of PayPal’s decision. PayPal is a wonderful service that helps millions of shoppers has a rich online shopping experience on a daily basis. However, the protection provided to buyers is not nearly enough. By using a PayPal credit card account that protects you against fraud, you can shop online more freely, knowing that your transaction is protected regardless of the loopholes available in PayPal’s protection program.